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It was a Saturday afternoon — Premier League fixtures stacked back to back, my inbox lighting up like a Christmas […]

It was a Saturday afternoon in October. Forty-three of my customers messaged within the space of twenty minutes. Same complaint

It was a Saturday afternoon — 3:05pm to be precise. Twelve of my customers pinged me within minutes of each

I’d been with the same IPTV provider for four months. Stable, responsive, decent margins. Then February arrived — a week

Three years ago, a subscriber of mine — lovely bloke, retired, just wanted to watch the football — rang me

It was 8pm on a Friday. A boxing event. The kind of night where half your subscriber base is watching

I remember the exact moment I realised I was running my IPTV reseller business completely wrong. It was a Tuesday

A client messaged me on a Tuesday evening. “Mate, it’s not working.” No further context. Just those three words and

Let me paint you a picture. It’s a Saturday at 12:30pm. Three clients are messaging you simultaneously saying their streams